Diploma-Front desk

DIPLOMA - FRONTDESK MNGT

As a Graduate, you will have developed practical and theoretical skills to gain employment in the Front Desk Operations of Businesses in Fiji and Overseas Tourism & Hospitality Sector, As Secretarial and Administrative Employees in areas such as Front desk management, Banking, front concierge, customer service agent and Retail.
As a Graduate, you will have developed practical and theoretical skills to gain employment in the Front Desk Operations of Businesses in Fiji and Overseas Tourism & Hospitality Sector, As Secretarial and Administrative Employees in areas such as Front desk management, Banking, front concierge, customer service agent and Retail.

The program provides the basis for a progressive career for students
seeking entry into the Fiji and Overseas Tourism & Hospitality sector with Specialization in Front Desk Management.
The program will also allow you to gain the knowledge and develop the skills required for positions such as Computer Assistants, IT
Desk Assistants, Secretaries, Data
Entry Operators, Accounts Assistants and Receptionist in any industry.

Fiji Qualification Framework
Level – 7 Programme
 FUNDAMENTALS OF IT
 FRONTDESK COMMUNICATIONS
 APPLYING PROFESSIONAL IMAGE IN
WORKPLACE ENVIRONMENT
 LEARNING FUNDAMENTAL OPERATIONAL AND TECHNICAL SKILLS IN HOSPITALITY INDUSTRY
 FRONTDESK OPERATIONS
 UNDERSTANDING HOTEL RESERVATIONS PROCESS
 LEARN APPLYING EXCEPTIONAL CUSTOMER SERVICE
 PRODUCTIVITY PROGRAMMES
 DATABASE
 COMPUTERISED ACCOUNTING
 MULTIMEDIA
 SALES & MARKETING
TOTAL CREDITS 205

Form 5 pass or
2 years of Relevant Industry
Experience
Course Duration:
One and half year